/  Our Story

Luna Apparels is a SA 8000, Sedex ®, GOTS, GRS and Oeko-Tex Standard 100 certified company. It is a Government of India recognized Export House and ISO 9001:2015 certified. Luna Apparels, headquartered in Kolkata (India), is a manufacturer and exporter of Quality Work Wear, Casual Wear and Jute & Cotton Bags.

 

SOCIAL ACCOUNTABILITY POLICY

We, at Luna Apparels, are committed to providing a socially accountable work
environment to all employees and uphold ethical business practices by respecting
employees’ rights to ensure a decent workplace.
We shall achieve these by adopting a company-wide culture of –

  • – Complying with National laws, other applicable laws and other requirements to which the organization subscribes.
  • – Learning and training opportunities to all employees.

 

QUALITY POLICY

The Quality Policy of Luna Apparels PVT. LTD. is based on customer satisfaction.
We strive for continuous improvement in our Quality Management System, to attain the
objectives of our company:

  • – Supplying products and services that meet or exceed our customer’s requirements; providing a service that results in customer satisfaction;
  • – Continuous development of a dependable external provider base.

We are committed to continuous improvement in quality, and the assessment of the
Quality Management System to assure its suitability to meet the requirements of our
company and the requirements of our customers.

The Quality Management System is regularly reviewed by senior management for
adequacy and for its ability to meet established goals, specifically –

  • Increased customer satisfaction through on-time delivery of defect-free products and
    services and complaint-free performance.
  • Development of a reliable subcontractor base, capable of defect-free product and service delivery to the company.
  • Increased employee proficiency and job satisfaction through awareness, training, and
    development programs.
  • Maximization of company profits through elimination of quality problems and related costs.
  • Consistent and ongoing regulatory compliance.
  • Continual improvement with regards to the above-stated goals.
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